Sunday, August 9, 2009

CI - are u creating a social epidemic

Was reading the following on Wikipedia about Malcolm Gladwell's tipping point and thought it very germane to CI community. See: http://en.wikipedia.org/wiki/The_Tipping_Point_(book)

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"The three rules of epidemics

Gladwell describes the "three rules of epidemics" (or the three "agents of change") in the tipping points of epidemics.

* "The Law of the Few", or, as Gladwell states, "The success of any kind of social epidemic is heavily dependent on the involvement of people with a particular and rare set of social gifts."[4] According to Gladwell, economists call this the "80/20 Principle, which is the idea that in any situation roughly 80 percent of the 'work' will be done by 20 percent of the participants."[5] These people are described in the following ways:

* Connectors are the people who "link us up with the world ... people with a special gift for bringing the world together."[6] They are "a handful of people with a truly extraordinary knack [... for] making friends and acquaintances". [7] He characterizes these individuals as having social networks of over one hundred people... Gladwell attributes the social success of Connectors to "their ability to span many different worlds [... as] a function of something intrinsic to their personality, some combination of curiosity, self-confidence, sociability, and energy."[8]

* Mavens are "information specialists", or "people we rely upon to connect us with new information."[9] They accumulate knowledge, especially about the marketplace, and know how to share it with others. Gladwell cites Mark Alpert as a prototypical Maven who is "almost pathologically helpful", further adding, "he can't help himself"... As Gladwell states, "Mavens are really information brokers, sharing and trading what they know".[13]

* Salesmen are "persuaders", charismatic people with powerful negotiation skills. They tend to have an indefinable trait that goes beyond what they say, which makes others want to agree with them.

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